A while back I wrote about the High CPU Usage When Carbonite Tries to Backup Running Apps problem. I still experience this problem from time to time and sometimes that solution doesn't work. When it doesn't, it seems the only other solution is to manually uninstall and reinstall Carbonite to remove any "zombie" backups.

Note: Before you do any reinstall, you may want to record which, if any, folders you have excluded from backups in the System Preferences > Carbonite panel. It appears that Carbonite remembers your settings online, but if they changed recently, they may not all be saved.

Here are the steps to do uninstall and reinstall from Carbonite tech support:

Please follow the steps below to manually remove Carbonite’s program files:

Restart your Computer. Control click on Finder on the dock and select ‘Go to Folder’. Type /Library/Application Support/ into the window that appears....