When doing a backup on a new server where I restored Plesk domains from an old server, I tried to do my first manual backup via the Plesk 8.6 control panel. I receieved the error message:

Invalid syntax on line 1.



I also tried doing a backup from the command prompt with the command:

domain_bu --backup --domain-name=CompanionSoftware.com --dump-file=C:\Temp\BackupCompanionSoftware.com.bak

Once again, I got the error message:

Backup process has failed for domain 'CompanionSoftware.com' Invalid syntax on line 1.

I couldn't find any help for this problem on Google or the Plesk support knowledgebase. However, I appear to have stumbled upon the problem and a solution. In the folder:

C:\Program Files\Parallels\Plesk\Backup

I found a 0-byte file named "certificate". Since a 0-byte file contains no information (other than its existence),...